Table of Contents
- Introduction
- Overview Table
- Types of Dubai Metro Jobs
- Job Responsibilities
- Salary Range
- Eligibility Criteria
- Required Documents
- Benefits
- Hiring Companies
- How to Apply
- FAQs
Introduction
The Dubai Metro, operated by Serco Group under the Roads and Transport Authority (RTA) of Dubai, is one of the world’s most advanced driverless metro systems. It continues to expand with new routes and stations, creating continuous demand for station staff, train operators, maintenance technicians, security staff, cleaners, engineers, and administrative teams.
With excellent salaries, benefits, and career growth, Dubai Metro jobs are highly popular among expatriates from Asia, Africa, and the Middle East.
Overview Table – Dubai Metro Jobs 2025
| Category | Details |
|---|---|
| Employer | Serco Group / RTA Dubai |
| Job Type | Station staff, security, cleaners, admin, engineering |
| Salary | AED 2,500 – 12,000/month |
| Qualification | High School / Diploma / Degree |
| Experience | Freshers & experienced both |
| Visa | Provided by employer |
| Location | Dubai, UAE |
Types of Dubai Metro Jobs
1. Customer Service Staff / Station Controller
- Assisting passengers
- Managing station operations
- Ticket counter handling
2. Train Operator / Train Captain (Driverless System Monitor)
- Monitoring train movement
- Operating train systems and controls
- Ensuring safety and punctuality
3. Security Officer
- Passenger safety
- Station monitoring
- CCTV supervision
4. Technicians (Electrical / Mechanical / HVAC)
- Maintenance and repair of metro trains
- Station equipment servicing
5. Cleaners & Housekeeping Staff
- Station and train cleaning
- Sanitation and hygiene maintenance
6. Admin & Back-Office Roles
- HR, finance, documentation
- Operations support
7. Engineering Roles
Job Responsibilities
Common duties include:
- Managing passenger flow
- Providing customer service guidance
- Ensuring station security
- Handling emergency situations
- Operating station equipment
- Monitoring train operations
- Maintaining safety standards
Salary Range – 2025
| Position | Salary (AED/month) |
|---|---|
| Customer Service Staff | 3,000 – 4,500 |
| Train Operator/Train Captain | 5,000 – 7,500 |
| Security Officer | 3,000 – 5,000 |
| Technician | 4,000 – 6,000 |
| Station Controller | 4,500 – 7,000 |
| Engineer | 7,000 – 12,000 |
| Cleaner | 2,000 – 2,800 |
Salaries vary by experience and employer.
Eligibility Criteria
- High school, diploma, or relevant degree
- Good English communication skills
- Basic computer knowledge (for station roles)
- Physically fit
- No criminal record
- Good vision and hearing (for train operators and security roles)
Required Documents
| Document | Required |
|---|---|
| Updated CV | Yes |
| Passport | Yes |
| Visa | Provided by company |
| Educational Certificates | Yes |
| Experience Certificates | Optional |
| Passport-size Photos | Yes |
Benefits Offered
- Free visa
- Free medical insurance
- Annual leave
- Air ticket (as per company policy)
- Paid overtime
- Career growth opportunities
- Safe work environment
Hiring Companies for Dubai Metro 2025
1. Serco Middle East (Primary Operator)
Official careers page:
https://www.serco.com/me/careers
2. Dubai Roads and Transport Authority (RTA)
RTA occasionally posts metro-related roles:
https://www.rta.ae
3. Facility Management Companies
Hiring for cleaners, technicians, security:
- Transguard Group
https://www.transguardgroup.com/careers - Farnek Services
https://www.farnek.com/careers/ - Dubai Metro Maintenance Contractors (via Serco)
How to Apply – Official Links
1. Serco UAE Careers
All Dubai Metro job openings are listed here:
https://www.serco.com/me/careers
2. LinkedIn Official Hiring Pages
Search: “Dubai Metro Jobs”
https://www.linkedin.com/jobs
3. RTA Jobs Page
Useful for government and metro expansion roles:
https://www.rta.ae/wps/portal/rta/ae/home/careers
FAQs
1. What is the minimum qualification for Dubai Metro jobs?
High school or diploma depending on the job role.
2. Are freshers allowed to apply?
Yes, customer service and cleaning roles accept freshers.
3. Does Dubai Metro provide accommodation?
Yes, many roles provide accommodation or allowance.
4. Is the job physically demanding?
Some roles (cleaning, security, technicians) require physical stamina.
5. How do I get selected?
You will undergo interview, assessment test, medical test, and background check